Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at hello@sporteagirls.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@sporteagirls.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us at hello@sporteagirls.com.
Exceptions / non-returnable items
Certain types of items cannot be returned, like stickers, sale items, gift cards, and limited edition drops are final sale. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
Because we are a small, growing brand, we currently offer store credit or exchange for eligible returns.
Shipping Costs
Original shipping fees are non-refundable, and customers are responsible for return shipping.